INSURANCE WITHOUT REQUEST 2CANCELLATIONS ATTEMPTS AND NO 1 IS DOING IT RIGHT

ACCOUNT NUMBER: *** 29July i received an sms that insurance has been activated ***?? I sent a cancellations email on 29 Jul 2019, 10:38 and then again on Thu, 22 Aug, 15:32 to *** and *** and yerstday to my shock i was charged yet another R45 so Mr Price owe me R90 can that money be credited to my account before i go to the ombudsman. I deal with customer services and I know my rights... This is not on. My number is ***