insurance / policy

2 months ago I started seeing that when I pay my account, it just doesn't reflect and and cannot wrap my head around this but then my mom Gail Abrahams ( ********** 287) says that just after she added this policy she noticed the same thing happen and I emailed, I called I used the chat service to get rid of this insurance.

And the pathetic service, that I have had. Now I go to the store in Adderly street Cape Town today and they tell me it will take 30 days. I am sorry but I want it removed, I want it removed from the funds that is due this month. I have being querying this too long.

They kept telling me oh someone will call you back someone will call you back. To date, NO-ONE has called, NO-ONE has emailed. NO-ONE has done anything.

I am a loyal customer to Mr Price and since I've been getting this ****py experience I doubt that I would continue.

I will be taking this further, as this is not the first time, I receive this ****py service from Mr Price, I let this time slide and will not this time round.

This is just pathetic!!!!!

As reference - Gail Abrahams ********** , (mother) who is experiencing this same problem with you people. half this things and hidden costs you don't mention.