TM
Thokozani M

1 reviews | Active since Jun 2016

18 Nov 2016, 12:11

Insurance charges

<p>I recently went to a Mr Price store in Trade Route and was told i had subscribed to an insurance policy that was done over the phone and I should phone ***to get the recording since I don’t remember it, today 18/11/2016, I phoned the contact provided and I’m being transferred from one consultant to another then finally I ended up with one of the worse consultant ever in my life Nelisiwe Luthuli she tells me I had subscribed via internet which still doesn’t make sense and the is nothing she can do to help on her side, so I fill used and ripped I regret walking in to your shops its distavorous the service is pure **** you guys are pure daylight ******s ,I think the company should close done, funny how you guys always say the ‘calls are recorded for quality and are available to customers for any disputes now that I need a recording I get the **** service WOW’</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply22 Nov 2016, 11:54
Official

Good Day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention and we do sincerely apologise about this

Warm Regards