AC
Anna C

1 reviews | Active since Apr 2017

04 Apr 2017, 08:47

Insurance being charged

<p>Good day,</p> <p> </p> <p>I was contacted by Mr Price and when i recieved my monthly statement there were insurance charges on my account, i received insurance policy dokuments and ignored it because i didnt know what it was for.</p> <p>Then when i tried to cancel it i hve to pay another months insurance policies which i didnt want in the first place.</p> <p>I would prefer that they send me this via email for me to sign before adding this to my account the phone call is not a way to add additional charges to my account.</p> <p>i am upset about the way they handle this situation and would not recomend this credit option to anyone.</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply04 Apr 2017, 10:46
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards