1 reviews | Active since Mar 2014
Insulted by owner
I bought 3 items but 1 was priced cheaper. The cashier rang all 3 up at the lower price but when asked to auth it her senior said i must pay all 3 at the higher price. The owner walked past and said i must pay 1 at the lower price and the other 2 at the higher price. I pointed out that i've got 3 different responses from them and when i insisted to pay the lower price on all 3 items, the owner verbally insalted me in front of all the customers and walked away without giving me the opportunity to respond. When i left another customer stopped me to say she heard it and agree i was mistreated. Her items where also priced differently and her cashier allowed her to pay the lower price. I noter other items on the shelves where the same item have different prices on each product. This is clearly an issue with the store and i feel deeply mistreated and dissapointed in the way this was handled.
We do apologise for the disappointing shopping experience out in Rustenburg, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
We do apologise for the disappointing shopping experience out in Rustenburg, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
