1 reviews | Active since Aug 2012
<p>I called you call centre and I must say I am absolutely appaled by the service I received. I was busy with my query when an agent named Lebu asked me to hold and then hung up on me. I explained that my balance is lower on my account since last month and that my installment is not changing. She said she was going to speak to someone and that I should hold and then she dropped the call. I am utterly disgusted in the service and considering closing my account.</p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Best regards,
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Best regards,
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