1 reviews | Active since Nov 2016
INJURED @ Mr Price
<p>THIS is why you don't go to Mr Price / MRP!!! Careless, irresponsible staff member dropping a wooden block from the very top shelve onto my forehead - leaving a 1cm gaping (******) wound! After mumbling "sorry" and continuing packing shelves, he didn't even help me get first aid or NOTHING! This took place on Saturday, STILL no response from Head Office OR the branch manager after giving them my details as requested! SHOCKING!!!! It could have been a small child or an elderly person who wouldn't take it as I did.</p> <p>A company should NOT have this much "power" to ignore a case like this! We as consumers MUST be put first because we are the reason they exist.</p>
Good day
We do apologise for the disappointing shopping experience, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Good day
We do apologise for the disappointing shopping experience, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.
This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.
Please stand by for personal feedback
Warm Regards
Mr Price
Dear MRP,
It's funny / frustrating how you have this "smooth" words on reviews and empty promises of how you will contact me and give feedback...
Up until today I haven't heard ANYTHING from the branch where it happend OR head office but still you send me automated emails asking to review your service 'promising' that "We continually strive to improve our client support" - what a load of JUN****! You don't care AT ALL!!!
You're probably waiting for this to blow over, but I must inform you that I will consult with my lawyer if I don't hear from you soon (TODAY).
Regards
Dear MRP,
It's funny / frustrating how you have this "smooth" words on reviews and empty promises of how you will contact me and give feedback...
Up until today I haven't heard ANYTHING from the branch where it happend OR head office but still you send me automated emails asking to review your service 'promising' that "We continually strive to improve our client support" - what a load of JUN****! You don't care AT ALL!!!
You're probably waiting for this to blow over, but I must inform you that I will consult with my lawyer if I don't hear from you soon (TODAY).
Regards