CP
Chenay P

1 reviews | Active since Jun 2009

15 Aug 2016, 07:22

Information at Risk

<p>On saturday evening, 13 August 2016 I received an email from Mr Price regarding a refund receipt which was emailed to me.</p> <p> </p> <p>This 'refund' was done at a store in Port Elizabeth. I am nowhere near Port Elizabeth.</p> <p>I am in Cape Town. I need to know why this email address was used? Michellene Lawrence sends me generic responses without even doing any investigation.</p> <p>I am a Mr Price account holder so I know that you have my information on record. CHECK WHY MY EMAIL ADDRESS WAS USED. SOME RANDOM CLIENT THAT DID A REFUND DID NOT PUNCH IN MY EMAIL ADDRESS. IS MY INFORMATION SAFE?</p> <p> </p>

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Replies (1)
Mr Price
Mr Price's reply15 Aug 2016, 10:42
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by Managment of the customer care department, who will handle this matter personally with you.

Many Thanks

Mr Price