ZV
Zamanune V
1 reviews | Active since Dec 2016
06 Jun 2024, 15:21
Inconveniencing customers
I am expecting a delivery today. I called in this morning and spoke to Sane who advised that she will contact courier and send feedback via email. Still waiting.
Called in again and spoke to Jackie who advised that the courier was hijacked and casually told me that I refund will be done within 24hours. No info on when and where this happened when I asked.
Well, I did not order a refund. I did not ask for your courier to be hijacked. I need my order placed and fulfilled by MRP. I should not be inconvenienced as the customer.
A manager better call me today still and have my delivery expedited. I need to be compensated for the inconvenience, because I now do not have clothes for a function.
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Replies (1)
Mr Price's replyOfficial
07 Jun 2024, 10:58Good Day Zamanune Vaaltyn
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
Mr Price's reply07 Jun 2024, 10:58
Official
Good Day Zamanune Vaaltyn
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price
I trust you are well,
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks
Mr Price