nP
nompumelelo P

1 reviews | Active since Mar 2011

28 Feb 2015, 15:13

inconsitency

The lady at fitting room wouldn't allow me to fit a swim suit although it had a plastic protection tape which is in place for hygiene purposes. She told me can't fit it due to hygienc reason. What I find disturbing that when you go to a mr price in town you are allowed to fit swimwear. I've bought swimwear and mr price eastgate was able to fit it before making a purchase. Is it a race or class issue I'm not sure. The same rules should apply in the townships. Even worse cynthia at the till said I was allowed to fit if it has the protection strip. The inconsistency is just unacceptable if I'm at Mr price the treatment and level of service should be the same regardless of where the branch is located

0
Replies (1)
Mr Price
Mr Price's reply01 Mar 2015, 11:54
Official
Hello sparklingg,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards
Mr Price

Best regards,