Inconsistency In Mr Price Account Statements

Hi Hello Peter,

I am writing to formally express my dissatisfaction with the recent inconsistencies in my MrPrice account statements. As a MrPrice customer, this matter is causing me considerable concern and inconvenience.

Earlier this month, upon reviewing my account statement, I noted that my due amount was recorded as zero, and my closing balance was a specific amount. However, I have now received a request to pay another amount, and my closing balance has now inexplicably increased to a different figure.

Furthermore, this account was initially supposed to be open for a period of six months. It is now entering its seventh month, and these irregularities are becoming increasingly concerning. The discrepancies in the statements provided are both confusing and troubling.

Additionally, I reached out to Mr Price’s customer care department two days ago and have yet to receive any explanation or response to clarify these values. It is imperative to understand why there is such differences in the amounts stated. As a result of this inconsistency, I am requesting an explanation and clarification of these charges before I proceed with closing my account. It is crucial for me to understand what exactly is happening with my account.

Mr Price, I want to close my account and your help desk isn’t helping with anything. I have all the evidence to prove that your values keep changing.