1 reviews | Active since May 2016

03 Jan 2019, 12:06

*********** staff lost my online package

I placed an order online on the 21st of December 2018, and the click and collect option was for 5-7days. It’s been almost 2 weeks and my order is still on hold. When I contact the customer care, I met with rude responses that aren’t saying where the hell my order is. One consultant even said I can’t be refunded cause the clothes are not with them. If they’re not with them, then where are they because they’re also not with me???

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Replies (1)
Mr Price
Mr Price's reply03 Jan 2019, 12:47
Official
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price