ZS
Zuriena S

1 reviews | Active since Sept 2019

11 Oct 2019, 10:59

*********** Staff

On the 10th of October a Mr Price consultant called me asking if I'd like to open an account. I then agreed and I got approved immediately and was told to collect my card on store. When I got to the store on 21 October which is today... my credit showed zero and head office was called several times to link the a count to get it work g but no go. I'm actually still standing in the store where they putting the worker in the store on hold so many times. I called them myself from my cell as well and they are so *********** and unprofessional. They trying to get customers and got a very good one but just lost me. I told them on the phone after getting so frustrated to leave the account and cancel it cos I didn't ask for it. I mean, they trying to get me as a customer but not professional at all. I won't shop at Mr Price again. I have a very good credit record and can make use of the accounts I already have. You just lost a good customer!

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Replies (1)
ZS
Zuriena S's update11 Oct 2019, 17:48
Reviewer Update
Mr Price called me and sorted everything. I am very pleased that they responded so fast and apologised, but most importantly that they could get to the bottom of this. Thank you Mr Price, I am pleased and hope we an move forward from here.