TS
Tanya S

1 reviews | Active since Jul 2017

14 Jul 2017, 14:14

*********** Staff

<p>Closed account in October 2016 and cancelled insurances . Completed 3 cancellation forms as the Mall Of Africa Branch continuosly misplaced them . Till date I am billed for the insurances and my account remains active . Now I have them calling me every day claiming that I owe them money and they want to take legal action .</p> <p> </p> <p>Pathetic service and pathetic staff . I would never recommend MRP to anyone ...</p>

0
Replies (2)
Mr Price
Mr Price's reply14 Jul 2017, 15:47
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

TS
Tanya S's update18 Jul 2017, 12:13
Reviewer Update

And Ofcause as usual , they never got back to me .

Nothing new ..

I have been through like literally 15 MRP staff , which I had to explain over and over again the situation .

Eptiome of incompetance ...

Never have I dealt with people like this before ...