*********** Management

<p>I submitted a complaint last week against Mr Price below and I was called by a Gert Jackson who told me that he has never had any customer who had their wallet taken in his store and I dont understans why he has to lie because I was informed that I am the second customer who had the same experience on the day I lost my wallet, he continued to tell me that Mr Price is not supposed to have cameras in their stores and that over 90% of their stores do not have cameras nationwide and I asked him to send me that information in writing and ever since he is ignoring my emails. I have also submitted a follow up to the Mr Price help desk email and I am dissapointed in the service. I dont understand why a very huge store like Mr Price would pride itself with this incompetence and poor customer service.</p> <p> </p> <p>On 29 September 2016 I went shopping at Mr Price in Hatfield and while I was shopping my wallet was ****** from my handbag. I reported the matter to the store security and I also informed her that I saw the people who took my wallet and that I would like to identify them on the store camera so that I can open a case with the SAPS. The security informed me that the store cameras were not working and that I was the second person in that day who had their wallet ****** from their handbag, I could not understand how a very huge and well known store like Mr Price could not have cameras in their store. To me that is negligent on the management and this experience has saddened me alot, I have lost my ID book, student card, important documents and all my cards including bank card.</p>