1 reviews | Active since May 2016
***********, Annoying Customer Care
<p>Good day,</p> <p>I am a Mr Price account holder. On 12 January 2016 I signed a debit order of R520.50 that goes off my account every month on the 30th.</p> <p>For the past week I receive non-stop calls from Mr Price regarding my outstanding account BUT it goes off by debit order so it CANNOT be and it is NOT in arrears. The customer care agent indicated that they have no record of this and i should make a payment upon which i indictaed that they are staling from me and disconnected the call.</p> <p>She had the audacity to tell me I should sort it out because it is not her problem. What a joke!</p> <p>I logged into my email this morning to obtain my contract and debit order details and i also logged into my bank account and that debit order goes off every month.</p> <p>My latest Mr Price statement indicates that I have R4000.00 credit available so *** Mr Price!?!?!?</p> <p>You are a useless bunch of *********** worthless people! </p> <p>Get your facts straight because I will block your number!</p> <p>Maybe you should appoint employees with an education and custiomer care background.</p> <p>I await and apology and updated statement via email becasue I will NOT take your calls!</p> <p>Resolve this issue!</p>
Hi Andre
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
MRP
Hi Andre
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
MRP
