JW
Jessica W
1 reviews | Active since May 2016
23 Sept 2022, 13:52
Ignored cancellation request
During the beginning of June 2022 I’ve filled in a form to cancel all the additional options on my account. On 6 June, I’ve received an sms confirming the cancellation request and that there is a notice period of 31 days for the options to be cancelled. To date same has not been processed and is added to my account every month.
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Mr Price's replyOfficial
23 Sept 2022, 14:36Good Day,
Trust you well.
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply23 Sept 2022, 14:36
Official
Good Day,
Trust you well.
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well.
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price