MS
Michael S

1 reviews | Active since Jun 2016

02 Oct 2017, 18:24

If you can't deliver on your promise, then don't do business at all.

We are going to Durban for a vacation break tomorrow. (03-09-2017) My wife ordered R700.00 of goods last Thursday online from your store. Your delivery courier company, called On The Dot, must change your name, because they completely missed it. I want my wife to be refunded immediately. If not, I will talk to my bank, where I have access to lawyers, to make a case against your store.

They sent an email that the goods will be delivered today. (02-09-2017) After my wife enquired, and tracked the items, they said that it has been delivered......I wonder where, because we still don't have them. Taking# ********** 01498.

As a business owner myself, I have made peace with companies like this, where they promise you the world, but can't deliver. I WANT OUR MONEY BACK... Thank you.

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Replies (1)
Mr Price
Mr Price's reply03 Oct 2017, 09:33
Official

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price