NC
Nicole C

1 reviews | Active since Apr 2018

26 Apr 2018, 15:40

I will never make use of their services AGAIN.

I was given a voucher for R600 for an online purchase. I was then told it was an error on their side, and for the inconvenience they will give me a R100 voucher, I order from them everey single month and this is the service I get. After I went and paid my order they realised their mistake which was made on their side (bear in mind) not my mistake, I went to one of their stores Yesterday and I was told it is their fault and I should get my goods at the price that was given to me. Absolutely pathetic. I will never make use of their services AGAIN.

0
Replies (1)
Mr Price
Mr Price's reply26 Apr 2018, 16:52
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price