I DON'T WANNA GIVE MY MANAGER THE CALL!!! YOU LISTEN TO ME!!!!! ***!!!

I have received numerous Calls from ACS on behalf of Mr Price!. They are extremely rude and have no respect for clients!. I spoke to an agent today that told me that she will not listen to what I have to say and imp**** that she doesn't care what I feel or think!. She was absolutely Rude! Totally uncooth behaviour coming from someone representing Mr Price!. She refused to apologize for her behaviour and went on to scream and shout at me!. This has to stop! I spoke to their Management who prefer to take their agents side instead of assisting the customer and ensuring the customer is taken care off!. I requested that someone from management contact me as I would like for the recordings of the calls to be played!. They furthermore gave out account specific information without conducting a proper check!. This isn't the first time that that I've received such pathetic service at MR PRICE BUT NO ONE SEEMS TO CARE!. I WOULD LIKE AN AUDIT TO BE CONDUCTED AT THAT CONTACT CENTER REPRESENTING MR PRICE! I AM CERTAIN THAT IM NOT THE ONLY ONE BEING HARASSED BY THESE AGENTS GIVEN JOBS THROUGH MR PRICE!!!!. I WOULD LIKE A COPY OF THOSE CALLS AS I THINK IM WELL WITHIN MY RIGHT TO REQUEST THIS IF NOTHING HAPPENS!!!. I WOULD LOVE THE OMBUDSMAN TO SEE WHAT MR PRICE ARE PUTTING PEOPLE THROUGH! AND YES THEY MIGHT NOT BE DIRECTLY EMPLOYED BY MR PRICE! BUT THEY STILL REPRESENT YOU'LL!. THERES A CERTAIN STANDARD THAT SHOULD BE MAINTAINED... UNFORTUNATELY THATS NOT THE CASE WITH MR PRICE