TR
Tebatso R

1 reviews | Active since Jul 2022

08 Jan 2025, 10:07

I did an online purchase on the 31st of December 2024 for collection at my nearest store, and until today, I am still waiting for my order

I did an online purchase on the 31st of December 2024 for collection at my nearest store, and until today, I am still waiting for my order. No updates whatsoever from Mr price as to what might have caused the delay. Does it mean that I now have to be the one calling Mr price customer care to find out the whereabouts of my order?

0
Replies (2)
Mr Price
Mr Price's reply08 Jan 2025, 11:28
Official
Hi Tebatso

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price
Mr Price
Mr Price's reply07 Feb 2025, 18:11
Official
Good day 

I trust you are well.

Thank you for your valuable feedback. We greatly appreciate your insights and will make sure to pass them along to our team. Your input helps us improve and better serve our customers.

Kind Regards
Mr Price