1 reviews | Active since Aug 2014
i bought a dress that was torn the next day
im very dissapointed and agry with the service i received at 3 Mr Price branch fourways mall, cosmocity mall and east gate mall. i bought a dress at four ways mall on the 7 November the next day when i wore it it was torn, on Tuesday the 13 November i took it to cosmo city mall for exchange the told me the don't have that particular dress in store i asked the to check for me which branch i can get it from as im unable to go to fourways during the week the refused and said i should go back where i bought it from. on Thursday i went back to fourways i was tol the don't have the dress as well i should go check in east gate mall east gate mall same storry no 1 offered me an alternative solution or make phone calls to check which branch i can go to. i wasted my money traveling and now i remain with a dress that i cant even wear. so much for being a loyal costomer
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
