1 reviews | Active since Jan 2017
I am signed up for a contract that i have no consent for
<p>Mr Price called me a week back to tell me that they are now rewarding their customers with airtime when they purchase and that i would need the sim. 'Where can they send the sim to'.</p> <p>They dont approach you as if they are selling a binding 12 month contract. </p> <p>When i receive the sim i see the documents attached and its a 12 month contract.</p> <p> </p> <p>1. How are they doing this with just an ID document (RICA).</p> <p>2. How can they juts sell it in that manner? So much of misleading. The whole approach is wrong!</p> <p>3. I NEED to pay a cancellation fee if R199 for their delivery cost for something i never signed up for. (I even asked if i can pick up the sim in store and they said no they have to post it! That is the extent to which they mislead you!)</p> <p>4. I have called more than 48 hours ago to cancel this (i have not yet opened the sim) They were gonna review and get back to me in 24 hours and i have got no response and my contract is not cancelled).</p> <p> </p> <p>I am utterly disgusted and never expected this from MRP as i am a well paying loyal customer for years!</p> <p>This is a slap in the face!</p> <p>This seems to be the only way you get feedback from people! </p> <p> </p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Mrp Mobile Department, who will handle this matter personally with you.
Many Thanks
Mr Price
Good Day
We sincerely apologise for all the inconvenience you have incurred.
You will be contacted by our Mrp Mobile Department, who will handle this matter personally with you.
Many Thanks
Mr Price
