I am disgusted in the service that Mr Price renders...

<p>I placed an online shopping order for my mothers day gifts, a week before morthers day and selected the 'door-to-door' delivery option stating that the order will be delivered within 1-3 days after placing my order, but when following up on my order the Friday before mothers day (5 days later), I was told that my order will only arrive on Monday and that their curier does not work on weekends.... </p> <p> </p> <p>Firstly, I spoke to a very unfriendly consultatnt who wasnt really interested in anything I was saying and didnt once apologise... this already put me off as I was going into panic mode because I dont have my mothers day gifts... this was sad!</p> <p> </p> <p>I then sent a fairly long email to Mrp Help to say how unhappy I was and that I had to go and purchase 3 new mothers day gifts because of the inconvenience... I also said what a loyal customer I am and that I am extremely unhappy etc...</p> <p> </p> <p>I got a email saying that the consultant I spoke to will be dealt with aaaand... my favourite part... "we apologise for the inconvenience" thats it!!! I repied and said that they dont even know who I spoke to and when I called in... I also said that I wasnt happy with a one liner apology... I asked to please be referred to a supervisor or manager... today, 2 weeks after my last email to them... I havent received any feedback from Mr Price... </p> <p> </p> <p>I am extremely irritated and have decided to not shop with Mr Price any more... I spend a large amount of money there on a weekly basis but this experience, with a lack of a decent apology and then ignoring to contact me back or even reimburse me for the false delivery options, has completely changed my opinion and of Mr Price and I will be spending my money elsewhere going forward...</p> <p> </p> <p>Mr Price... I am utterly disgusted with you!!!!</p>