Humiliation on its highest

Soo On the 1st July at Mr Price Vangate i had the worst experience ever .I have never been so humiliated in my life i have emailed them already tried calling the complaints dep been put on hold for 30-45 mins at a time with out being assisted i have no other choice but to youse this platform.Since when do staff member swear at customers infront of other customers...I am going to go back to the same branch and take a pic of the staff member im talking about and im going public