HUMILIATED By a Mr Price employee

I went to a Mr Price in Brackenfell Hyper, I picked 2 dresses that were hang at the sale rail where dresses were going for R150 and R120. I processed to the till point and 1 white dress with buttons did not have a price tag. The cashier that was assisting me was Shareen she called another lady with black and bronze tinted hair she did not have a name tag on. I proceeded to tell her where I found the dress she told me " Yes,.it still needs to have a tag"

She got busy searching for the price tag she went to fetch another dress on the floor she whispered something to Shareen regarding the dress. After being focused on the table she said the dress was R220 and I asked her if she is sure? She responded " I'm not liying why would I lie to a customer? I then told her I did not say you are living, I asked are you sure, and while we were talking there we clients around us and she also responded with an attitude. I asked her, Why do you have an attitude? She said because I said she is lying.

I was wondering does the training that Mr Price provides when they have employed someone gives a right to their employees to have an attitude to their clients and to also confirm why they have an attitude?

I ended up leaving the dress that I wanted to buy because of this employee that does not know what customer service is, because she seemed very much unwilling to assist.

I had to ask if she is sure if that was the price of the dress because she brought a dress that was totally different from that one, so to me she seemed unsure with what she was doing. She even said the dress I wanted to buy had buttons and the other one did not have saying this very irritated.

I wanted to cause a scene and ask her these questions, however I felt humiliated already by the way she was responding to me while there were clients purchasing and others being assisted with their cellphones.

I would like to be contacted regarding this behavior so I can decide now if I will be buying from MRPrice in future or not.