CS
Cheri-lee Smith

1 reviews | Active since Dec 2016

06 Dec 2016, 13:32

Horrific online nightmare!!

<p>I have placed an order on the 28th of November, firstly, to be told without warning that my order would be late and nothing could be done, then, on the 5th of December I receive an email stating that my order was delivered, yet, no delivery was received. I have contacted the call centre only to be told that it would take another 24 hours before I could just receive feedback, this was yesterday. I then called back today and was told they are not sure as to when I would receive feedback, still waiting for a call.</p> <p> </p> <p> </p>

0
Replies (3)
Mr Price
Mr Price's reply06 Dec 2016, 17:00
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

CS
Cheri-lee Smith's update08 Dec 2016, 16:49
Reviewer Update

I cannot believe the terrible service I have received from Mr. Price !!!for the past couple of days I have made 7 calls trying to get more information about when my order would be received, only to be **** to. I was promised by Navashni Manilal that my order would be delivered today but that was not done!!!! Instead I received a call at the end of the day from the couriers stating that the delivery guy went back to the person he mistakenly gave my order to and the person was not there. I would like a refund immediately, this is putrid service.

CS
Cheri-lee Smith's update08 Dec 2016, 16:50
Reviewer Update

I cannot believe the terrible service I have received from Mr. Price !!!for the past couple of days I have made 7 calls trying to get more information about when my order would be received, only to be **** to. I was promised by Navashni Manilal that my order would be delivered today but that was not done!!!! Instead I received a call at the end of the day from the couriers stating that the delivery guy went back to the person he mistakenly gave my order to and the person was not there. I would like a refund immediately, this is putrid service.