Horrid Customer Services

<p>Yesterday I found a shoe online but they did not have my size, so I called custoner service to see which store in JHB, PTA or even Durban that had the shoe because i wantedthat specific shoe. A lady found the shoe at a branch in Pinetown and said she would first ned to speak to the store to find out if they have it and would keep it. I was on hold during this time, when she got back on the line she said the store is busy with stock take but that they are looking for the shoe and she woudl nee to call me back. I gave her my cell number and my name. Today i realised they did not call me back so i called in again just to find out if they would in fact just keep the shoe and if i could send someoen to collect it because i did not want to send someone there for nothin.</p> <p>I had explained wha t happened yesterday so i assume they put me through to the lady i was peaking to yesterday. SHe was this time rude adn said she did NOT say that she would call me back, and said she would put me through. Then she askd me what the stores name was. I have no idea because she did not tell me that other then the fact that the store was in Pinetown. Which now aggravated me. To top it off she put me through to a store in Cape town. I mean that is way to far,</p> <p>When i called back they were offline, now i dont have an issue with a store going through some technical difficulties but this is horrible custoner services and i was very nice to the lady yesterday and i was not upset today that she had not called back i only just wanted to find out if i could in fact go get the shoe.</p> <p>Lets not forget that I am nthe customer and Im goi ng through all thsi trouble to spend MY money in YOUR store and not the other way around. Your call are recorded, if you did in fact not say what I said pull the call and lets see. Im very disappointed</p> <p> </p> <p> </p>