MC
Malapeng C

1 reviews | Active since Jan 2018

03 Nov 2018, 20:37

Horrible service of cellphone

I bought a new cellphone on the 28 everything was working fine until on the 30 when camera stopped takin pics. Returned it to the shop Saturday the 3rd Nov but I was told is workings my memory card that I faulty but I have been using it for ages. So they refused to exchange and give me a new phone as they took it to their corners to fix it and they broke my screen protector poor service

0
Replies (2)
Mr Price
Mr Price's reply04 Nov 2018, 09:38
Official

Good day

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mall of Africa will be in contact with you.

Kind Regards

Mr Price

MC
Malapeng C's update04 Nov 2018, 16:43
Reviewer Update
Got big assistance from Bongani,The phone is perfectly fine.Thanks again Bongani.