NT
Nthabeleng T

1 reviews | Active since Feb 2013

02 Dec 2016, 10:18

HORRIBLE SERVICE

<p>I placed an order with Mr Price on 25/11/2016. On Thursday (01/12/2016) I tracked the order to see why it's still not here. I found out the status says "WRONG ADDRESS"(as of 29/11/2016)... & that was my CORRECT address. Nobody bothered to call & ask regarding the address issue the whole week. I called and they told me the courier guy couldn't find the address but if it is the correct address the would deliver it the next day (02/12/2016)... mind you this is the same address I have been using all along in my orders. I say it's okay they can deliver it on the 2nd. At around 17:35 on the 1st of December I get an email saying my order was delivered. HOW??? TO WHO??? WHERE??? I NEVER RECEIVED IT!!!!!!!!! I call in the next morning to let them know & this is not even prioritised!!! HORRIBLE SERVICE!!!! NEVER AGAIN!!!!!</p>

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Replies (1)
Mr Price
Mr Price's reply03 Dec 2016, 12:24
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price