NS
Nelson S

1 reviews | Active since Dec 2019

07 Dec 2019, 13:21

Horrible Service

Mr Price should really make means to allocate EFT and online payments same day as they do with payments made in store I have been in a remote area for a while and haven’t been able to pay online Due to the weather I couldn’t go pay at the Mr Price store, which is more than 30km away from where I am I made an instant payment to their account today and was advised to send Proof to their email address Only to be told by a rude consultant that their payment allocations for EFT payments take 2-3 working days There was nothing she could do to help. Telling me she cannot confirm I won’t be listed as a defaulter Can you make it possible for us to at least pay online where payment reflects same day like other normal retailers

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Replies (1)
Mr Price
Mr Price's reply07 Dec 2019, 13:23
Official
Good Day Nelson,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 
Mr Price