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sashna S

1 reviews | Active since Nov 2015

02 Jul 2016, 09:39

Horrible service

<p><span style="color: #555555; background-color: #ffffff;">Yesterday I went to phoenix plaza Mr price there was a pants I loved both were in my size but both had no price or code. Took it to the till point and had to wait 10mins for the lady from the department to come! Upon her arrival she called the manager to assist who never came! I waited in the mall for a hour went back and they still didn't have a code I left my details and asked them to contact me soon as they get it 24 hours passed and no one contacted me I called them and I had to wait for 10mins on the line for no one to come I am disappointed with the service from phoenix plaza Mr price ... </span></p>

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Replies (1)
Mr Price
Mr Price's reply04 Jul 2016, 14:21
Official

Hi Sashna

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

Mr Price