JC
Jabulile C

1 reviews | Active since Jun 2020

19 Mar 2021, 09:47

Horrible online service

Worst online experience ever. The way their online tracking for orders works is so digesting. They make you hold on the phone for 20min+ but the “system is loading your order” kanti how long does the system take to load the order bathong. And also why not give a tracking number for the actual courier company you use now you must wait on the phone for 20min+ only to hear “yea your order is with Fastway and will be out for delivery “ if you could give me that information to start off with I wouldn’t need to call you guys I would just call Fastway or whomever you use to courier. 100% never ordering from here again. Dave yourself the trouble and go in store shem. And don’t get me started on their WhatsApp?! Don’t lie that WhatsApp doesn’t work!

0
Replies (1)
Mr Price
Mr Price's reply23 Mar 2021, 15:49
Official
 
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 

Mr Price