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mupepura M

1 reviews | Active since Mar 2017

17 Mar 2017, 07:51

Horrible incident at Mr Price Randburg Mall

<p>Good day. I visited Mr Price clothing at Randburg Mall this morning. I was shopping with my mother. My mother decided to use the fitting room. When I was paying for the clothes one of assistant asked me if I had used the fitting room, I told her that I had not but my mother had. My mother followed her to the fitting room where they accused her of peeing in the fitting room. They went on accusing her which she tried to explain that she did nothing wrong. They took advantage of the fact that she could not explain herself properly in English and continued to attack her. After paying for my clothes I went to the fitting room and heard them attacking her. I then started to explain to them that my mother cannot explain herself properly in English and she does not understand what your saying. I'm shocked at the service that we received this morning! The manager didn't do anything! Customers are being accused of things that they didn't do! No respect for other people!</p>

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Replies (2)
Mr Price
Mr Price's reply20 Mar 2017, 12:14
Official

Good day


Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price

Mr Price
Mr Price's reply20 Mar 2017, 12:16
Official

Good day


Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.

We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.

Kind Regards

Mr Price