1 reviews | Active since Jun 2022
Horrible Horrible Online purchase experience..............
I purchased items online on the 1st of June 2022 and expected delivery date to the chosen store was the 8th of June. I call the call center they are unable to advise about the reason for the delay. I sent an inquiry on their website, a response was received advising me that the items will be delivered on the 13th of June. I went to the store. The items were not delivered. I again called the call center on the 14th of June, they asked to call me back as they are unable to get hold of the courier company . No call back was received. Today the 16th,2 ordered items still not received. No customer care at all . This was the first time buying items online for Mr price and I regret it. I would strongly advise their customers not to use this offered service.
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price
We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks, Mr Price
