Horrible, haven’t received order after 3 weeks of ordering.

I placed an order for 3 clothing item 3 weeks ago and I still haven’t received my order. Everyday since my order was shipped I’ve been contacting Mr Price via WhatsApp and they tell me the same story everyday, that my order will be delivered today and the courier driver was delayed. But nothing is being done. I’m terribly disappointed, I feel like I ordered something internationally but it was local. Honestly I just want my money back. When I send emails I don’t get a response. I don’t know what to do but I’ll never buy from this store again. They don’t even communicate with you if there are delays. How does it take so long just to deliver 3 pieces of clothing??? Mr Price treat your customers correctly and I want a refund ASAP! I need someone to call me and fix this mess from your company!