PL
Prince L

1 reviews | Active since Oct 2016

01 Oct 2016, 13:01

Horrible experience of my life

<p>It is so sad that a shop as reputable as Mr. Price could give one of their clients what I can only call a sh*tty experience. They used somerset of a gadget for the payment of clothing. At first I was impressed, until the device went off after I've just entered my pin. And the cashier told me that the payment didn't go through, after I've just received a confirmation from my bank that the transaction was successful. They made me wait for half an hour before I asked them to check their records. To find out that they made me wait for nothing, and didn't even apologise. I'll never recommend any one of my friends and family to go to Mr. Price randburg. </p>

0
Replies (1)
Mr Price
Mr Price's reply03 Oct 2016, 15:04
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP