Horrible customer service Mr Price Promenade

<p>Return/exchange policy, on Sunday the 4th June 2017 at around 2pm I went to Mr Price Promenade branch to make an exchange of two jeans that I bought at Parow Centre on Saturday the 3rd June of which when I arrived there was announcement was made that the system was offline therefore no card purchase nor return or exchange would be done., mind you after standing on a long qeue for almost 30minutes</p> <p>Due to the fact that I stay in Montagu which is +-190 km from Cape Town, I spoke to Illse and Andrea informing them that I woul dnot be able to come back the following day as I am leaving and I ws in Cape Town for the weekend and the nearest Mr Price is in Robertson which is about 40km from Montagu, I asked the two ladies if the there is no exception that they can do in my case as I might not get the jeans where I am going and it is already a Sunday afternon and they both bluntly told me no there is nothing they can do for me, mind you the attitude on their faces., and the exhange was a straight swop with changes just the sizes which I belive a manual transaction could have been done and paper work could have been possible in my absence.</p> <p> </p> <p>Illse and Andrea your customer service s****s really suck </p> <p> </p> <p> </p>