HORRIBLE Customer Service!!!

So yesterday I received a call regarding your R99 tablet contract and trusted the person on the other side with my information. Though he was obviously new I gave him the benefit of the doubt. Unfortunately, today I get a call that not more than 2 hours after I confirmed all my details, including banking details, attempts were made to ***** with MY information. Including R50k loans at FNB. <br> <br> I ASSURE you this has never happened to me before. And how convenient that it happened just after I received a call from your team. How secure is my information truly?!<br> <br> I might be wrong here, but I honestly feel this is something you will have to investigate on your side...When I tried contacting your customer care, after close to 20 minutes I was still holding. I even logged on your website that I want someone to call me. Now surely as a relatively new provider you will prioritize your customers? If this is the service that can be expected in future, I am simply not interested in continuing with my \contract".<br> <br> I don't even have the tablet yet"