PV
Precious V

1 reviews | Active since Feb 2014

03 Sept 2024, 15:52

Horrible and Disgusting service by Tshepiso at Mr Price Lakeside Mall

Horrible shopping experience at Mr Price clothing LAKESIDE MALL. A lady by the name of Tshepiso was rude and arrogant, she refused for my daughter and I to use the fitting room. Saying due to losses in their store only 1 person can enter the fitting room. My daughter is under age, I need to be there as a parent to assist her try on and pick the correct sizes. Tshepiso refused us to us the fitting room. I have been shopping at Mr Price stores I have never heard of such *******, that lady had an attitude even towards the store manager in their store, I raised the issue with their manager and Tshepiso was arrogant to me and the manager. Can Mr Price put in training for their team. Also as a customer I derseve a peaceful shopping experience. Losses and what ever issues in the store are not my concern. I'm there to shop, can I be treated with dignity. The likes of Tshepiso are the ones giving retail employees a bad name. Disgusting service.

0
Replies (1)
Mr Price
Mr Price's reply04 Sept 2024, 14:38
Official
Hi Precious

Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price Lakeside Mall will be in contact with you shortly. 
 

Kind Regards
Mr Price