MM
Melissa M

1 reviews | Active since Jun 2016

17 Jun 2016, 08:38

********** account management

<p>I have been a supporter of Mr Price for years now but i have to say i will never ever open an account with them again. I have not bought on ny account for 4 months now as my idea was to pay off and close the account. I have a 6 month payment plan. Does this not mean that the amount owed gets devided by 6 with the interest and thats your montly payment amount? Not at Mr Price. When my balance was still R5000 4 months ago my monthly amount to be paid was about R800. The more i paid of my account this amount did not get less. I still owe R1000 on the account but still havr to pay R800 per month. Hoe does that make sense??? When I queried this i was told they can not ajust the monthly amount on the system? How can all the other retailers do it then? I now get threatening phone calls and sms'ses because i paid R500 this month and not R800. I only still owe R1000 !!!! I am on my way to a store to pay that money still owed and close this account for good. I will not support this store anymore anf will tell all my friends to do the same, You can't manage your accountd and treat your customers like *********! I will rather support Edgars. They know how to do it properly </p>

0
Replies (1)
Mr Price
Mr Price's reply17 Jun 2016, 10:19
Official

Hi Melissa

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price