MN
Mpume N

1 reviews | Active since Aug 2009

26 Jul 2022, 18:56

Honestly sick of Mr Price's ****

Last week I logged the below: https://www.hellopeter.com/mr-price/reviews/ty-service-b176c39548cea68b45492da34a8d091001c7b4de-***

After many failed attempts to get assistance from customer care I physically went to the store. I am so grateful to ladies of Midway Crossing because they followed up with the Mega City store and got my parcel delivered. Kudos to those ladies for an amazing job.

So today I went to collect my order and the shoes I bought they sent two different sizes. One is a size 4 and the other a size 5. After all the **** they put me through with this order they still sent me the wrong order.

Mr Price, your customer care is useless and this issue needs to be sorted out ASAP.

I also sent my response of what I wanted to happen going forward to Meeander Moodley 4 days ago and I still haven't received any response.

0
Replies (1)
Mr Price
Mr Price's reply27 Jul 2022, 12:01
Official
Good Day

Trust you well

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our online team leaders, who will handle this matter personally with you.

Many Thanks 

Mr Price