Hi Peter On the 28 September 2021, I made a payment with my Fnb app to pay my Mr Price account, till today the payment is not updated yet

Hi Peter On the 28 September 2021, I made a payment with my Fnb app to pay my Mr Price account, till today the payment is not updated yet. I made contact with the Mr Price head office, they asked me to send the proof of payment and I did that. Today I sent Mr Price email asking them to update the payment and erase the interest charged on my account, they responded by telling them that I didn't pay the Mr Price account, I paid the Absa Credit card. On my bank app it shows very well that I paid Mr Price account. I called Fnb asking them to reverse my payment and they told me that there's nothing they can do to help me, I must go back to Mr Price and solve the matter with them. Please intervene Peter, I can't afford to loose my R600 it's a lot of money for me.