CB
Carmen B

1 reviews | Active since Feb 2017

19 Nov 2018, 11:46

Harrassment and the worst customer service

Terrible service from Mr. Price. They phone at 7:45 at night, harrassing me during family time and after business hours. The haven't cancelled a single policy that I asked them to that reflects on the account!!! So now I pay close to A R100 EXTRA EVERY SINGLE MONTH. It's pathetic, call centre is absolutely useless. Really Mr. Price, continuous disapointmenting service over the last 6 months!!!

0
Replies (2)
Mr Price
Mr Price's reply19 Nov 2018, 12:01
Official
 Good Day 

Trust you well 

You will be contacted by our Accounts Department who handles the matter personally with you. 

We thank you for bringing the matter to our attention. 

Warm Regards 

Mr Price 

CB
Carmen B's update19 Nov 2018, 19:27
Reviewer Update
Yet another call at 7:30 at night. This time I'm going to Facebook. Thank you for your terrible customer service