MN
Mvume N

1 reviews | Active since May 2023

16 Oct 2024, 16:05

harrasment of closed account from miladys which is also part of the mr price group

Good Day. I had an account with Miladys {Which is also part of the Mr Price group) and I managed to pay off the balance I was owing (R760) which was the on the 19th June 2024. I was given forms to fill in and also was told to also do a telephonic cancellation with one of the consultants from Miladys (Head Office). They said they were giving me R100 airtime monthly and also I was paying for insurance. When I closed my account on the 19th June 2024 I told them to close everything under my account.now after months of paying of my account. i keep getting calls harrasing me from Miladys/Mr Price please can they stop harrasing me with calls. I dont owe the company any money.they can contact my on my numbers *** OR ***) Miss L Mapekula

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Replies (1)
Mr Price
Mr Price's reply17 Oct 2024, 10:48
Official
Hi Mvume Mapekula Njobe

We do apologize for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price