wM
wade M

1 reviews | Active since Nov 2024

19 Feb 2025, 09:56

Harassment

I previously wrote about MRP and how they had not settled my claim.they have now sorted my claim out but constantly send me sms stating that I owe them R1500 +.when I called the first time to ask why I'm still owing this money when they were the ones who didn't send my claim through I was told by this Lady in ACS that all she knows is that they were forwarded an amount before settlement and this was outstanding.When I asked for a breakdown of how this was arrived at I was told to get it from accounts and they still haven't sent it but I'm still getting harassed for this money on a daily basis.Another lady from ACS called and when I explained my situation she asked for my contact details and said she would look into it and send the results.still waiting on that.but each time I receive an sms the amount increases on an almost daily basis.

0
Replies (3)
Mr Price
Mr Price's reply19 Feb 2025, 15:24
Official
Hi Wade Moolman,

I trust you are well.
We would like to apologize for the inconveniences and frustration caused and assure you that we are investigating this matter. 
You will receive personal feedback shortly.

Kind Regards
Mr Price
wM
wade M's update19 Feb 2025, 16:18
Reviewer Update
Firstly I would like to thank Mr Mohan and the team at hellopeter.I have received a call from ACS at Mr Price and hopefully we can resolve this issue timeously
Mr Price
Mr Price's reply21 Feb 2025, 11:56
Official
Hi Wade Moolman,

I trust you are well.
Kindly note that we will be following up on your complaint and you will receive personal feedback shortly.

Warm Regards
Mr Price