VM
Vuyokazi M
1 reviews | Active since Jan 2020
07 Apr 2022, 05:01
Hacked/****med MRP account
MRP does not care about its customers! A month ago I called customer care to report that there has been an unauthorised access on my account & the consultant advised that I send an affidavit n a certified ID copy to them so they can conduct an investigation.
A month has passed now, with no feedback whatsoever and am concerned that this issue will hurt my credit score, because I can't make any payments into a hacked account. Please help
Helpful (0)
Replies (2)0
Replies (2)
Mr Price's replyOfficial
07 Apr 2022, 09:37 Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply07 Apr 2022, 09:37
Official
Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our online team leaders, who will handle this matter personally with you.
Many Thanks Mr Price
VM
Vuyokazi M's updateReviewer Update
10 Apr 2022, 06:47Hi again, no form of contact had I got since my complaint. I need to pay my account,but I can't due to this unresolved issues. I wait here in limbo,again
VM
Vuyokazi M's update10 Apr 2022, 06:47
Reviewer Update
Hi again, no form of contact had I got since my complaint. I need to pay my account,but I can't due to this unresolved issues. I wait here in limbo,again