WR
Walter R

1 reviews | Active since Dec 2018

31 Jul 2023, 14:19

Gross Ineptitude

You made an enquiry on my credit profile even though I did not apply for an account. Your call centre people are telling me an application came through from your Bellville branch. But they reckon I have to go to the store to find out who submitted the application????

I gave you my details for RICA purposes ONLY because I purchased a cellphone CASH.

You need to remove that enquiry ASAP and take action against the employee who submitted an application without my consent.

0
Replies (2)
Mr Price
Mr Price's reply31 Jul 2023, 17:13
Official
Hi Walter Ryan

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members.
 
Many thanks,
Mr Price
WR
Walter R's update12 Aug 2023, 13:24
Reviewer Update
You have done nothing and no one has contacted me. I will be opening a case of ***** against MR Price and the store that *******ly submitted my personal details that was not verified with me in no way.