TJ
Timmy J

1 reviews | Active since Sept 2017

13 Sept 2017, 18:56

GREAT SERVICE AT EAST RAND RETAIL PARK

I bought some clothes at Mr price in springs mall that turned out to be too small when I got home, I tried looking for the receipt in my email just to find out that I wasn't sent the receipt as promised by the cashier. I proceeded to Mr price branch at east rand retail park where I met a colored/Indian aged lady by the entrance. She was awesome! She collected the clothe and she spoke very nice, she had a welcoming smile and she looked energetic to help anyone. I then proceeded upstairs to change the clothe, another lady helped me there, took the clothe tho there wasn't any more stick to replace the specific clothe but recommended a good alternative. The lady at the till also welcomed me with very kind gestures. They all looked happy and ready to work! As a public relations offer, I hardly see this in South African retail stores. I was very impressed at my visit to Mr price east rand retail park.

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Replies (1)
Mr Price
Mr Price's reply14 Sept 2017, 12:00
Official

Good day

We are delighted to hear that you have received such commendable service from our staff. Your kind gesture of bringing this compliment to our attention is really appreciated. A copy of your compliment will be forwarded to the Area and Ops manager for further recognition.

Regards

MRP