Great service

<p>Hi</p> <p>I had called the MRP contact center on ********** 535 yesterday for several hours and had such a nightmare with most of the contact center agents there. Most of them were either very annoyed with me,irritated by me, put me on hold for more than 15 minutes at a time or never bothered to call me back after they had promised to do so. There was one contact center agent in particular who handled my call with such grace, showed empathy and exeptional customer service s****s, her name is MARIA I spoke to her yesterday at 11:18am ( Kindly refer to my previous hellopeter post for more info ) she did not make me feel as if I was a burden to her and treated my R100 order the way I presume she would have treated a R10,000 order. Thank you to her for being so kind and so patient with me and represnting your company in such a great manor, everybody else I spoke to yesterday can get some much needed customer service training from her. She was an absolute delight even though I was being difficult and she needs to be commended for that! </p>